Office Manager

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In this position, you will be responsible to direct and coordinate office services and/or administrative services and related activities for an office with approximately 175 employees. You will be responsible for coordinating, directing and supervising the office support staff in the day-to-day operations in this location. This is an opportunity to work with a dynamic group of motivated professionals at various levels and an excellent opportunity to showcase your leadership, strong technical and customer service skills.

Qualified candidates will possess the following:

  • 5+ years office management experience or relevant experience
    • Previous experience in a professional services environment a plus
  • 3+ years supervisor, leadership or management experience
    • Ability to recruit, train, lead, mentor and provide guidance and feedback to team members in areas such as performance, review of client deliverables, complex issues
  • Previous management of facilities a plus
  • Advanced skillset in Microsoft Office 2013 products
    • Word, Excel, PowerPoint
  • Strong oral and written communication skills
    • Spelling, grammar, sentence structure and punctuation
    • Ability to proofread for accuracy and finalize documents professionally
    • Strong attention to detail
  • Effective organization and time management skills
  • Seeks to improve processes to create greater efficiency and client satisfaction
  • Ability to manage multiple tasks and shift priorities as needed to meet deadlines
  • Flexible, pro-active thinker
  • Professional, positive and maintains confidentiality
  • Ability to take direction, ask appropriate questions and complete tasks independently
  • Ability to handle stress while operating with a sense of urgency and using good judgment 


  • Manages and provides leadership to the office services support personnel for the office.
    • Support staff includes 5 direct reports and 2-3 seasonal/temps during busy times of the year.
    • Conducts reviews and analysis to ensure appropriate staffing levels.
    • Recruits and trains new team members.
    • Communicates performance expectations, performance feedback, recognition and coaching, supporting staff with their development and goals and helping to assess overall performance.
    • Implements employee counseling reports and/or discipline including termination when needed.
    • Monitors staff workloads to ensure adequate coverage and provides backup coverage as needed.
    • Assists staff with the following client deliverables, but not limited to: providing advanced support, project coordination, filing, faxing, binding, preparing and distributing documents and photocopying.
  • Position reports directly to the location Office Managing Partner and is a part of the local and regional leadership team. 
    • Helps drive culture initiatives.
    • Maintains confidentiality at all levels.
  • Supports and manages office equipment and supply needs (telephone/voicemail, audio visual, kitchen and office supplies, etc.).
  • Coordinates office building/facility matters (maintenance requests, communications, access cards, etc.).
  • Serves as a resource for the location with regards to questions regarding office policies and procedures.
  • Calendar management, travel/event planning, meeting/conference arrangements (food, hotel, rooming lists).
  • Assists IT personnel with resolution of location IT issues/matters.
  • Some travel may be required for annual department meetings.
  • Other duties as assigned.

We offer a competitive compensation/benefits package, including medical, dental, vision, three weeks paid time off for these positions, matching 401(k), flexible hours and a challenging, professional work environment.

You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective.

Experience RSM US. Experience the power of being understood.

RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.
Job ID req4168
Line of Business: Internal Client Service
SubFunction: Operations
Job Type: Full Time
Req #: req4168
Location: 4801 Main St., Suite 400, , Kansas City, MO US
Region: Central Region
Job Category: Administrative Professional
Employment Type: Experienced
Degree Required: Bachelor
Travel: No
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