Office Administrator

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In this position, you will be responsible to manage the office services and/or administrative services and related activities for an office with approximately less than 100 employees.  You will be responsible for coordinating, directing and supervising the office support staff and related activities in the day-to-day operation in this location. This is an opportunity to work with a dynamic group of motivated professionals at various levels and an excellent opportunity to showcase your strong technical and customer service skills.

Qualified candidates will possess the following:

  • 3 – 6 years relevant office administrator experience
  • 1+ years relevant supervisory experience
  • Previous experience in accounting or professional service environment a plus
  • Intermediate to advanced Microsoft Office 2007 skills essential and the ability to apply technical requirements based n knowledge and experience
  • Strong oral and written communication skills (spelling, grammar, sentence structure and punctuation)
  • Effective organization and time management skills, follow procedures, improve efficiency
  • Ability to manage multiple tasks and shift priorities as necessary to meet deadlines
  • Flexible demeanor, pro-active thinker, positive attitude, maintains confidentiality
  • Ability to take direction, ask appropriate questions and complete tasks independently
  • Ability to handle stress while operating with a sense of urgency and using good judgment
  • Ability to train, mentor and provide guidance and feedback to other team members
  • Ability to attract, lead, motivate and retain a team
  • Strong attention to detail 
  • Ability to lead and direct a group of employees in areas such as assigning, mentoring, reviewing progress  and accuracy of work, directing efforts and providing guidance on more complex issues
  • Ability to supervise and review the results of project or assignments
  • Ability to support and implement change
  • Ability to impact, communicate with an influence a diverse population


  • Manages office services (duplication, mail and distribution, reception, records/file management, tax processing and word processing) and administrative support groups for the office.  This includes coverage, monitoring volume and workflow, process improvements, quality of work products, and budget.
  • Provides effective leadership to employees and/or teams through: planning appropriate staffing levels; interviewing, selecting, orienting, and training; communicating performance expectations & providing feedback on performance, recognition, coaching, employee counseling reports and/or discipline including termination; creating career growth opportunities and employee development plan.  Supervises office support staff and schedules workload, ensuring that adequate coverage is available. Helps evaluate support staff performance, and provides coverage for administrative shortage
  • Support and manage office equipment and supply needs (telephone/voicemail, audio visual, kitchen and office supplies, etc.)
  • Coordinate office building/facility matters (maintenance requests, communications, access cards, etc.)
  • Serves as a resource for staff who have questions regarding office policies and procedures.
  • Calendar management, travel/event planning, meeting/conference arrangements (food, hotel, rooming lists)
  • Assist IT personnel with resolution of location IT issues/matters
  • Other duties as assigned

We offer a competitive compensation/benefits package, including medical, dental, vision, three weeks paid time off for these positions, matching 401(k), flexible hours and a challenging, professional work environment.

You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective.

Experience RSM US. Experience the power of being understood.

RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.
Job ID req4238
Line of Business: Internal Client Service
SubFunction: Operations
Job Type: Full Time
Req #: req4238
Location: Suite 700, 227 West First Street, Duluth, MN US
Region: Central Region
Job Category: Administrative Professional
Employment Type: Experienced
Degree Required: Associate
Travel: No
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