The Training Specialist develops and conducts customized professional, technical, and functional training programs. This includes comprehensive curriculum from introductory through advanced levels of technical instruction for Microsoft Dynamics AX and other related software products.
The Training Specialist conducts Instructor-Led-Training, webinar presentations, or other types of training to customers or employees. All types of training must be delivered in a professional manner, according to established training standards and procedures.
Training and Development Skills:
Confer with management, as assigned to determine objectives and curriculum
Prior experience or working knowledge of how to write software application training programs, including course syllabus and agendas, participant guides, user guides, exercises including scenarios and solutions, handouts, power point presentations, tests, surveys for satisfaction
Ability to determine appropriate instructional methods
Select or develop appropriate teaching aids, such as handbooks, demonstration models, visual aids, and tutorials
Strong organizational and communication skills are required
Training Delivery Skills:
Conduct technical training sessions covering the use and development ERP and Reporting tools. Microsoft Dynamics AX or Dynamics 365 experience preferred.
Instruct a class following the course syllabus and agenda
Effectively uses handouts
Deliver power point presentations
Effectively manage a class of 6 or more students including exercises
Effectively use any other training aides
3+ years of software or technical training
Demonstrated experience developing and teaching how to develop with an object oriented language. Experience with X++ is preferred.
Ability to use Visual Studio to develop complex solutions.
Must be familiar with reporting technologies and how to develop with them. SQL Server Reporting Services and Power BI are preferred.
Must be able to perform and convey beginning to complex level software applications instruction
Must be able to be cross trained in all technical instructional sessions offered by RSM Technology Academy
Working knowledge of effective instructional methods, equipment, and materials
Ability to research, comprehend, and apply new training methodologies and information about the software we sell and train on
Degree in Computer Science, Management of Information Technology or a related field or equivalent experience
Up to 80% travel
Microsoft Certified Trainer is a plus
Excellent interpersonal/communication skills
Job ID req2727
Line of Business: Consulting Services
SubFunction: TMC BA D365 Ent Training
Job Type: Full Time
Req #: req2727
Location: 4643 S Ulster Street, Suite #400, Denver, CO US