Senior Scheduler

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Position Description:  

 

The Senior Scheduler position is primarily responsible for implementing scheduling process as well as scheduling and coordinating the assignment of Tax client service staff located in multiple offices to engagements that will ensure resources are effectively deployed and staff workloads are balanced. 

 

The Senior Scheduler will provide support of the resource management function including, but not limited to:

  • Monitor schedule daily and facilitate necessary adjustments to assigned offices and teams. 
  • Participate in scheduling meetings and follow-up on unresolved issues that require rescheduling of projects and/or staff.
  • Work with leaders and managers in the implementation of scheduling process and engagement management.  Ensure compliance with priorities around financials and capacity, client needs, staff development and abilities, staff availability and ensuring the experience of staff is diverse.
  • Audit scheduled vs. actual time and provide various forms of analysis including financial profitability and exception reporting.
  • Partner with client service managers and staff regarding productivity, staffing issues and concerns including reporting and issues to supervisors, HR, etc.
  • Other projects and duties as assigned.

Education             

  • High school diploma or GED plus 5 years related scheduling or administrative experience, or Bachelors degree with 2 years related scheduling experience

Technical skills

  • Strong Microsoft Office skills , particularly with Excel
  • Ability to communicate both verbally and written with diverse audiences

Special requirements specific to job

  • Demonstrates a working knowledge of the technology tools required within assigned responsibilities
  • Effective organization and time management skills
  • Ability to manage relationships and have crucial conversations
  • Ability to manage multiple tasks
  • Strong attention to detail

Travel requirements

  • Travel may be required at various times throughout the year

You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective.

Experience RSM US. Experience the power of being understood.

RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.
Job ID req2845
Line of Business: Internal Client Service
SubFunction: Operations
Job Type: Full Time
Req #: req2845
Location: 801 Nicollet Mall, West Tower, Ste 1100, Minneapolis, MN US
Region: Central Region
Job Category: Administrative Professional
Employment Type: Experienced
Degree Required: None
Travel: No
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