Enterprise Incident Response Manager

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RSM US LLP’s National Office of Risk Management Enterprise Incident Response and Monitoring team is seeking to add an Enterprise Incident Response Manager to their team. This individual would be reporting to the National Director of Enterprise Incident Response and Monitoring. This individual’s role will focus on responding to incidents that occur across the organization to mitigate risk to the firm and its personnel. In addition, they will be involved in identifying ways to monitor activities to mitigate risk and developing protocols to respond effectively and efficiently to incidents.

 

Responsibilities

  • Work with our Cyber Incident Response Team to evaluate and respond to Data Loss Prevention (DLP) escalation matters

    • Review flagged activity, conduct discussions with appropriate leadership, conduct interviews, assess risk and recommend course of action

    • Assist with or execute approved course of action

  • Review our existing Data Loss Prevention matters and triggers for escalation and provide recommendations to increase the efficiency and effectiveness of the prevention and detection efforts

  • Handle day to day management and execution of enterprise related investigation activities

    • Create investigation timelines, request lists and obtain documentation responsive to the investigation

    • Assist in the development, performance, and documentation of investigation procedures

    • Create interview outlines, lead or assist with investigation interviews and the documentation of interviews

    • Draft investigation reports, including identification of findings, process improvements and additional recommendations to mitigate risk

  • Prepare reporting of NORM EIRM activities to executive and NORM leadership

  • Assist with the preparation of reports to management regarding root causes and “lessons learned” and related remediation efforts

  • Develop and document “playbooks” and more formalized protocols for common and/or frequently encountered enterprise incidents

  • Assist with process assessments and monitoring of controls, policy compliance, and remediation efforts as time permits

Education/Certifications

  • Bachelor’s degree required

Experience

  • Minimum 5-7 years of risk advisory, audit, or investigation experience

  • Experience managing multiple people and projects concurrently

  • Prior experience performing internal or forensic investigations a strong plus

Technical Skill Set

  • Strong written and verbal communication skills, including interviewing and listening skills, required

  • Strong project and time management skills

  • Solid analytical mindset

  • Proficient in basic Microsoft Office tools

  • Experience with data analysis tools like Excel, IDEA or ACL preferred

  • Detail oriented; but, able to see big picture

  • Ability to identify issues quickly and propose courses of action

  • Able and willing to travel

Leadership Skill Set

  • Executive presence and the ability and desire to build strong, trusted relationships with partners, personnel and firm leadership required
  • Comfortable communicating and having difficult conversations respectfully with client servers, internal legal counsel and other internal resources
  • Ability to work independently, but also enjoys and is able to work in a collaborative, team environment

  • Willingness and ability to conduct difficult conversations, the confidence to make difficult recommendations and the courage to execute difficult decisions in a respectful and confidential manner required

  • Willingness to question accepted practices and behaviors required

  • Thrives on constant change and new challenges

  • Confidence to say no when everyone wants to the answer to be yes, required; and willingness to remain open to exploring the actions and conditions that might allow for the answer to become yes also required

  • Courage to admit to and learn from mistakes and move forward

  • Self-motivated and hard working

  • Able to think outside the box and maintain objectivity


You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective.

Experience RSM US. Experience the power of being understood.

RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.
Job ID req3395
Line of Business: Consulting Services
SubFunction: Consulting Quality Risk Mgmt
Job Type: Full Time
Req #: req3395
Location: 801 Nicollet Mall, 11th Floor - West Tower, Minneapolis, MN US
Region: National
Job Category: Audit/Assurance
Employment Type: Experienced
Degree Required: Bachelor
Travel: Yes
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