The IT Program/Project Manager position is accountable for understanding, planning, executing, and supporting one or more projects or programs. The IT Program/Project Manager is responsible for ensuring the work in the program/project is clearly defined, estimated and resourced efficiently. This role will also participate in maturing the IT PMO standards and best practices.
Effectively manage projects using project management methodologies and best practices.
Provide steady leadership in the face of uncertainty, change, and aggressive deadlines common to a rapidly growing company with an evolving business model.
Develop resourcing strategies in conjunction with the Portfolio Director and Resource Managers, to ensure optimum support for projects
Responsible for managing and reporting on the project budget(s), and change requests.
Ensure that the scope of the projects within the program align with business goals and objectives and are executed in order of business priorities
Ensures project objectives are in alignment with the project vision
Promote collaboration and coordination across broad categories of stakeholders
Lead cross-functional meetings and foster teamwork; drive escalation and resolution of issues
Address escalated resourcing issues with program manager and resource manager, as needed
Provide expertise in planning, execution, and leadership of projects
Provide program/project reporting and status to senior management
Responsible for delivery of program and project objectives and specified success criteria as defined in the program/project charter.
Translates the vision of program into executable projects that are both feasible and shaped for success
Shepard’s program and project requests through the necessary governing bodies for budgetary or stage gate approvals
Maintain excellent relationships with all levels of the matrix organization
Responsible for on-time, on-budget and within scope execution of, projects and programs. Provides project management over-sight ensuring project execution is meeting the intended vision, scope and budget.
Collaborates with resource managers to resolve issues where resources are not adequately providing the intended role for work, program and project execution.
Uses strategic/systems thinking competencies to help project teams understand connections and relationships for planning and managing within a program or project.
Collaborates with the Portfolio Director and Director of Program and project management to establish standard methods where beneficial for, program/projectmanagement, risk management, communications, and reporting.
Collaborates with all other PMO Portfolio Directors or Program Managers to gain a high level understanding of all work, programs and projects currently being executed or in queue for execution to determine synergies, interdependencies and dependencies.
Assists with issue resolution, and roadblock removal.
Ensures proper risk management is being executed at the program and project levels and that the risk strategy is being clearly communicated. Ensures program/project objectives are met and aligned with PMO operational and solution development lifecycle processes.
Other duties as assigned.
Bachelor's degree in Computer Science (or computer related discipline), Accounting, or Business Administration or equivalent experience.
Intermediate Microsoft Office skills
Microsoft project or similar project management software
SPECIAL REQUIREMENTS TO JOB
Demonstrated ability to leverage strong communication skills to lead a department, function or group of individuals
Proven experience in developing and implementing effective program/project management policies & procedures.
Demonstrated ability to attract, lead, motivate, and retain a team.
Strong organization and time management skills.
8+ years IT project and/or program management experience
5 years of progressive leadership experience
Demonstrated ability to manage a group of employees within a department or function
Demonstrated ability to support, effect, and implement change
Demonstrated ability to impact and influence a diverse population
Demonstrated ability to manage in a high matrix organization
Advanced Microsoft Office skills
PMI Certification and/or strong knowledge of Project Management Body of Knowledge
Experience in managing technology for an audit, tax, or financial practice
Job ID req3475
Line of Business: Internal Client Service
Job Type: Full Time
Req #: req3475
Location: 801 Nicollet Mall, 11th Floor - West Tower, Minneapolis, MN US