Technology Solutions Infrastructure Consulting Director

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POSITION OBJECTIVE: 

 

An Infrastructure Consulting Director is responsible for driving the revenue growth, profitability, capabilities and customer satisfaction for the RSM through effective participation in the following activities: (1) Sales and pre/post-sales support, (2) project billing and delivery management and (3) financial management. 

 

KEY RESPONSIBILITIES:

 

Pre/Post-Sales Support

In coordination with other delivery resources, provide Sales and pre/post-Sales support to help identify, qualify and close solution opportunities.

  • Work with regional leadership and marketing to create the correct market messages, campaigns and demand generation activities for your geography
  • Participate in client analysis and planning
  • Participate in authoring marketing material
  • Participate in forming general account sales approach and strategy
  • Develop solution specific sales strategies and review with Sales to ensure proper execution
  • Support sales in client meetings providing technical expertise and promoting business development
  • Prepare business development opportunity assessments
  • Develop and present solution presentations for client engagements
  • Develop and submit estimates, proposals, statements of work and engagement letters for client opportunities
  • Keep solutions pipeline up to date for all opportunities that you are currently working on in your practice space
  • Effectively manage billing and collections of clients

Project Billing and Delivery

Strong subject matter expertise in the following infrastructure solutions:

  • Network Infrastructure Design, Installation and Support
  • Storage and Virtualization
  • Technology Assessments including Infrastructure, High Availability, Storage and Telecommunications
  • WAN Analysis and Design
  • Virtual Desktop Solutions
  • Voice and Data Communication Systems
  • Wireless WAN Design and Installation
  • IT-Vision (Managed services)
  • Application Hosting and Management
  • Cloud Based Infrastructure solutions including IaaS (Infrastructure as a service) and PaaS (Platform as a service)
  • Hardware sales
  • Ability to resell a variety of ‘gear' including:
    • Cisco Systems, Inc
    • NetApp
    • Hewlett-Packard
    • Microsoft
    • Shortel
    • VMWare, Inc.
    • Symantec Corp
    • Citrix
  • Ability to perform on-site client assessments to develop infrastructure and other technology strategies and roadmaps
  • Maintain a personal client billing utilization as depicted in the business plan for the fiscal year
  • Maintain the utilization of other practice consultants in your practice
  • Identify, develop and launch teams to deliver infrastructure based solutions for our clients in accordance with the regional strategy
  • Expose technical complexities and risks with our proposed solutions gauging the potential impact they have on our projects and develop and implement appropriate mitigation strategies
  • Identify and work to actively resolve project based issues
  • Continuously improve our Infrastructure methodologies, solutions, the client engagement process, etc.
  • Work closely with delivery to ensure that resources are properly distributed on projects and are capable of providing quality solutions to our clients

Infrastructure Practice Management 

Assist in managing and developing the Western Region practice by performing the following:

  • In coordination with Recruiting, assist in the selection and hiring of the highest quality personnel in support of the practice
  • Conduct regular practice meetings with practice resources to encourage a sense of belonging, adjust and create practice specific strategies, network to find needed resources, etc.
  • Provide career counseling and mentoring to junior members of the Infrastructure practice
  • Review Infrastructure proposals, statement of work, engagement letters and client scope changes
  • Review all client pricing/fee arrangements
  • Participate as needed in Sales and operational meetings
  • Write and deliver annual reviews for Infrastructure practice resources as assigned
  • Identify and manage relationships with potential Infrastructure partners
  • Develop and publish or present presentations, white papers and other intellectual property that will assist in marketing RSM services and/or refine RSM delivery capabilities in the Infrastructure space
  • Maintain an understanding of where the trends in the infrastructure space are heading
  • Serve as a role model to reinforce the use of infrastructure tools, methodologies and processes

QUALIFICATIONS: 

  • 10+ years’ experience in enterprise infrastructure solutions with at least 3 of these years leading an infrastructure practice for a major consulting firm
  • Sales support and delivery experience
  • Proven experience growing and scaling an infrastructure consulting practice
  • Ability to travel freely within, to and from the USA and other countries
  • Have a relevant rolodex of potential targets in the Great Lake region (IL, IN, OH, MI, WI, WV, KY, PA, NY)

SOFT SKILLS: 

  • Must possess excellent verbal and written communication skills
  • Must possess excellent time management, communication, decision-making, human relations, presentation and organizational skills
  • Strong oral and written communication skills, leadership skills combined with analytical capabilities and an open mind
  • Willingness and ability to travel as required
  • Superior professional presence and business acumen

EDUCATION/EXPERIENCE:

  • Bachelor’s degree in MIS, CS, Engineering or equivalent field
  • Master’s degree is CS or MBA is preferred

You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective.

Experience RSM US. Experience the power of being understood.

RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.
Job ID req3681
Line of Business: Consulting Services
SubFunction: TMC Inf Infrastructure
Job Type: Full Time
Req #: req3681
Location: One Union Square, 600 University St Ste 1100, Seattle, WA US
Region: West Region
Job Category: Business Consulting/Technology
Employment Type: Experienced
Degree Required: Bachelor
Travel: Yes
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