Consulting - Director - Systems & Process Assurance

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If you enjoy working with clients and colleagues to improve business effectiveness, create sustainable efficiencies, add value by matching Firm capabilities with client needs, and build a world class consulting organization, then we invite you to help drive our winning Risk Advisory Services strategy.  


The Risk Advisory Services practice assists clients in managing operational, financial and technology risk as well as designing and implementing process improvements that can lead to increased value, revenue, or cost containment.   Along with other Business Consulting Practices, Risk Advisory Services helps clients across various industries address the increasingly complex strategic, operational, and governance challenges faced by those responsible for managing or overseeing dynamic businesses.  RSM's Risk Advisory Service offerings include:  Internal Audit, Information Technology (IT) Audit, Security & Privacy Services, SOX Advisory, SOC1 / SOC2 Reporting, Contract Compliance, IT Governance Risk and Compliance, Enterprise Risk Management and AML/Regulatory Compliance Advisory. 


Within the Risk Advisory Services (RAS) practice, the Systems and Process Assurance Director will be a successful, dynamic professional to lead, plan and implement strategy, contributing their efforts to driving growth in the practice of process and operational business consulting in the Central region.   


The Systems and Process Assurance Director will be responsible for the following services:

  • SOC 1 reports
  • SOC 2 reports
  • SOC 3 reports
  • SOC Readiness Reviews reports
  • AT101 Reports

The Director will be responsible for overseeing Systems and Process Assurance engagements including assisting associates in planning engagements, scheduling fieldwork, discussing findings and observations during client exit meetings, review of work papers to support conclusions, and preparing written attestation reports. The position will also include client service management such as advice on internal control approaches, best practices and helping clients deal with routine issues.

The candidate should have a strong knowledge of financial and operational internal controls, identifying risks and related controls, as well as performing test work of identified significant controls. The candidate should also be capable of conducting audit and attestation engagements independently and leading an engagement team.  A strong financial services industry background is required. 

Organization Relationships: 

The Director of Systems and Process Assurance will perform the following responsibilities:

  • Work closely with the other service line leaders to implement the business plans and achieve its goals, identify synergistic services and to implement the appropriate strategies to integrate these services.
  • Work closely with National Professional Standards Group in fulfillment of firm and industry quality requirements.
  • Work closely with the National Office of Risk Management in fulfillment of Interoffice Inspections, Peer Reviews, and due diligence assessments.
  • Support the national consulting line of business and the national assurance line of business in fulfillment of their client-related responsibilities.

 Major Duties and Responsibilities 

  • Ensure the delivery of high-quality Systems and Process Assurance deliverables and compliance with quality assurance and independence policies.
  • Provide subject matter expertise on financial services clients in the Central Region.
  • Work closely with Central Region leadership to grow the practice and adhere to firm methodology
  • Achieve individual charge hours, growth goals and other balance scorecard key targets annually. This includes providing client engagement sales scoping and planning assistance and counsel to Systems and Process Assurance service line personnel on high-risk and complex engagements.
  • Design, plan and administer the service line professional development and learning programs to ensure personnel are appropriately trained to participate in the delivery the Systems and Process Assurance services.
  • Provide ongoing and consistent communication on the status of Systems and Process Assurance service line operations and create a positive message about the service line.
  • Anticipate and evaluate changes in the Systems and Process Assurance service line market environment and update philosophy, policies, products and practices as necessary.
  • Help determine the staffing requirements for the service line and assist in the recruiting process.
  • Consistently perform required activities to develop future leaders, retain a qualified workforce and support its initiatives. This includes evaluating the performance of personnel reporting directly to this position and leading the performance management process for all employees within the Systems and Process Assurance service line.


  • Bachelor's degree
  • CPA
  • 10+ Years of SAS 70/SOC engagement experience or equivalent attestation/assurance controls experience
  • Minimum of 10+ years experience with audit and attestation engagements
  • Detailed knowledge of AICPA standards including SSAE 16, AT 101 and AT 801.
  • Experience delivering services to the financial services industry
  • Ability to travel
  • Excellent project management and time management skills
  • Excellent verbal and written communication skills
  • Excellent analytical skills and knowledge of internal controls


  • Knowledge of security frameworks such as ISO 27001, PCI, and CobiT.
  • Professional services/Public Accounting or Consulting experience 

You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective.

Experience RSM US. Experience the power of being understood.

RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.
Job ID req3813
Line of Business: Consulting Services
SubFunction: RAS Systems&Process Assurance
Job Type: Full Time
Req #: req3813
Location: 801 Nicollet Mall, 11th Floor - West Tower, Minneapolis, MN US
Region: Central Region
Job Category: Business Consulting/Technology
Employment Type: Experienced
Degree Required: Bachelor
Travel: Yes
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